Cancellation & Refund Policy

Overview

At Aristocrat Research, we strive to provide the highest quality research and publishing services. We understand that circumstances may change, and we have established this Cancellation & Refund Policy to ensure transparency and fairness in our dealings with clients.

Cancellation Policy

You may cancel your service request under the following conditions:

• Within 24 hours of payment: Full cancellation allowed with 100% refund
• Before work commencement: Full refund minus administrative fee of 5%
• After work has begun: Refund amount depends on stage of completion
• Custom/Expedited services: May have different cancellation terms as specified in your agreement

Refund Eligibility

Service Stage	Refund Percentage	Processing Time
Before work starts	95% (5% admin fee)	5-7 business days
0-25% complete	75%	7-10 business days
26-50% complete	50%	7-10 business days
51-75% complete	25%	7-10 business days
76-100% complete	No refund	N/A

Non-Refundable Services

The following services are non-refundable once initiated:

• Journal submission fees paid to third-party publishers
• Plagiarism check reports
• Completed editing and proofreading services
• Attended training sessions and workshops
• Downloaded digital resources and course materials
• Rush/expedited service fees

Refund Process

To request a refund, please follow these steps:

• Send an email to support@aristocratresearch.com with subject "Refund Request"
• Include your order/invoice number, date of purchase, and reason for cancellation
• Our team will review your request within 2-3 business days
• If approved, refund will be processed to the original payment method
• You will receive a confirmation email once the refund is initiated

Refund Timeline

Refund processing times vary based on the payment method:

• UPI Payments: 5-7 business days
• Credit/Debit Cards: 7-10 business days (may vary by bank)
• Bank Transfer: 7-10 business days
• Wallet Payments: 3-5 business days

Please note that the actual time for the refund to reflect in your account may vary depending on your bank or payment provider.

Special Circumstances

We understand that exceptional situations may arise. We may consider full or partial refunds outside of standard policy in cases of:

• Medical emergencies (with valid documentation)
• Technical failures on our part
• Force majeure events
• Other extenuating circumstances (reviewed on case-by-case basis)

Service Modifications

If you wish to modify your service request instead of cancelling:

• Modifications can be requested within 48 hours of payment
• Price adjustments will be made based on the new service requirements
• Additional payment may be required for upgraded services
• Partial refunds may be issued for downgraded services

Dispute Resolution

If you are not satisfied with our refund decision:

• You may appeal by providing additional information or documentation
• Appeals must be submitted within 7 days of the refund decision
• Our management team will review and respond within 5 business days
• All disputes are subject to the jurisdiction of Chennai, India

Contact Us

For any questions regarding cancellations or refunds, please contact us:

Email: support@aristocratresearch.com

Phone: +91 98945 95035

Working Hours: Monday - Saturday, 9:00 AM - 7:00 PM IST